Log experiences anytime, anywhere
- Target Audience Analyses / Ethnographies
- Brand Perception / Image Analyses
- Touchpoint Experiences
- Product Launch Monitoring
... capture customer experiences in real time in their relevant context.
... identify your customers' motivations and needs.
... effortlessly and efficiently let your customers participate in the product development process.
cXplore is an innovative customer experience research & co-creation platform. It lets you keep in touch with your customers over an extended period of time and collect valuable qualitative insights and ideas for product and brand experiences.
Unlike conventional survey software, cXplore is optimised for qualitative longitudinal studies. With specifically designed features, cXplore encourages study participants to give more in depth replies and more creative contributions.
cXplore thrives on the creativity of researchers who're able to encourage participants to reflect more deeply on their experiences. We developed a number of methodological approaches, that can be adapted to your research question.
We develop a custom-made study design, and customise cXplore to suit your needs.
Which research questions have our customers answered with cXplore? Here you'll find a few select examples.
"How does the 50+ demographic view money / investment? What are their values, views, motivations? Which needs and desires can be deduced from that?"
cXplore is a joint project of poolpilots (Austria) and intervista (Switzerland).
Customer experience design and market research are the focus of Viennese consulting agency poolpilots.
+43 660 7132422
intervista is an innovative market research institute with an emphasis on quantitative and qualitative online research.
+41 31 5110251
Strategy consultants for digital business transformation and conception.
+49 1514 2359706
Our customer experience and design experts will develop tailor made research concepts with you. Contact us!